The third quarter of 2025 was a period of intensive work on strategic initiatives for the National Association of Insurers of Ukraine (NAIU), which will shape the future of Ukrainian insurance. Our activities were focused on strengthening dialogue with the authorities, international cooperation, and developing projects aimed at increasing market transparency and consumer financial literacy.
Key Areas of Work and Achievements:
1. International Cooperation and Strategic Partnerships
A landmark achievement of the quarter was NAIU joining the Memorandum of Understanding along with the Ministry of Economy of Ukraine and global insurance market leaders such as Marsh McLennan and AON. This initiative was also officially supported by Lloyd’s of London, the UK Government, the European Bank for Reconstruction and Development, and the European Commission, demonstrating a high level of trust in the Ukrainian market.
2. Deepening Dialogue with the NBU and Consumer Rights Protection
A priority for the quarter was building effective communication with the regulator. NAIU organized and facilitated a meeting of market participants with the NBU’s Consumer Rights Protection Department. A key result was reaching a preliminary agreement to receive anonymized enforcement results on a quarterly basis. This will allow the market to proactively work on service quality by analyzing real cases and preventing systemic errors.
3. Legislative Work and Market Adaptation to New Requirements
NAIU continued to advocate for the market’s interests at the legislative level. During the quarter, we actively worked on the following initiatives:
Adaptation of the Standard Audit File (SAF-T UA) for insurers. We addressed problematic issues and sent consolidated appeals to the Ministry of Finance, the State Tax Service, and the NBU.
Lobbying for amendments to the Law “On Insurance” regarding the concept of insurance intermediary activities and supporting changes to the Tax Code.
Improving financial monitoring. Consultations with the NBU continued regarding amendments to Resolution No. 107 to simplify procedures for settling insurance claims.
Increasing MTPL limits. At the NBU’s request, proposals were developed to increase insurance sums to minimum European standards.
4. Market Transparency and Financial Literacy
We are convinced that trust in the market is built on transparency and awareness. In the third quarter, we continued to develop our key projects:
The PRIMA project welcomed a new participant — “Express Insurance” IC. New visualizations were created to display insurer expenses and components of the loss ratio.
The “PRO.insurance” financial literacy project grew steadily, with 13 new podcast episodes created during the quarter.
Intermediary Training. Preparation for the new 2026 training program continued, and the Moodle educational platform was maintained to support insurers.
5. Association Development
During the reporting period, a new member, “Arsenal” IC, joined NAIU, which indicates the strengthening of the association’s role in the market.
Plans for Q4 2025
Our work continues. Key priorities for the next quarter include supporting the implementation of Solvency II in Ukraine, further adaptation of SAF-T UA for insurers, updating the design of the PRIMA project, and creating a unified platform based at NAIU to consolidate market inquiries and publish NBU clarifications.
We thank the market participants for their fruitful cooperation and trust!
